At The Sterling Bombay, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you interact with our website, we may collect the following information:
- Full name
Email address
Phone number
Order history
Shipping and billing address
Payment information (processed securely through trusted payment gateways)
Information you provide through enquiries, forms, or customer support
Device information, IP address, browser type, and website usage data
How We Use Your Information
Your information is used to:
Process and fulfil your orders
Provide order updates and shipping notifications
Respond to customer enquiries
Improve our website and shopping experience
Prevent fraudulent transactions and maintain website security
Send promotional emails, newsletters, and exclusive offers (only if you have opted in)
Payment Security
The Sterling Bombay does not store your complete payment or card details. All online payments are processed through secure, encrypted payment gateways that comply with industry security standards.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyse website traffic, and improve our services. You may choose to disable cookies through your browser settings, although certain features of the website may not function properly.
Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information. Your information may be shared only with trusted third-party service providers who assist us in:
Process and fulfil your orders
Shipping and delivery
Website hosting and maintenance
Customer support
Marketing communications (where applicable)
These partners are required to maintain the confidentiality and security of your information.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure. While no method of data transmission over the internet is completely secure, we continuously strive to protect your information using industry-standard practices.
Your Rights
You may request to:
Access your personal information
Correct or update inaccurate information
Delete your personal information, where legally permitted
Unsubscribe from marketing communications at any time
Third-Party Links
Our website may contain links to third-party websites. The Sterling Bombay is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
The Sterling Bombay
Mumbai, Maharashtra, India
thesterlingbomay@gmail.com
Phone
+91 98670 17169
